Returns & Exchanges
At BellaVita Luxury, we strive to ensure your fragrance and skincare experience is seamless; however, if you are not completely satisfied, we offer a hassle-free 15-day return and exchange policy for unused products.
Initiate Request
Visit our returns portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Verification
Upload clear photos of the product and its original packaging to ensure the seal is intact and the item is in resalable condition.
Package & Pickup
Safely pack the items in their original box and wait for our courier partner to arrive for a door-step pickup within 48 hours.
Refund Processing
Once our warehouse team inspects the returned goods, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing